Strategic Communications: Clear, Confident Messaging to Navigate Complex Transitions
In times of uncertainty, transformation, or scrutiny, communication isn’t just about what you say—it’s how you lead.
Crisis & Special Situations
Crises don’t pause for planning. We help you respond with speed, strategy, and credibility.
When the unexpected hits—or pressure has been building for months—how you respond shapes what comes next. Pivot > partners with leaders to navigate moments that test reputations, shake confidence, and shift trajectories.
Whether it’s a boardroom battle, regulatory investigation, transaction under fire, or leadership crisis, we help stabilize the situation, guide stakeholder response, and move toward resolution—positioning you to lead the next move with confidence.
What We Do:
- Rapid response communications
- Stakeholder messaging & scripts
- Executive counsel during high-pressure moments
- Scenario planning & risk mitigation
- Reputation recovery strategies
Restructuring & Bankruptcy
We manage the message so you can manage the business.
Pivot > has guided numerous companies through some of the most complex, high-profile financial restructurings and Chapter 11 filings—delivering communications that educate and align stakeholders, minimize disruption, and reinforce the path forward.
We work shoulder-to-shoulder with legal and financial advisors to ensure every message supports case strategy, protects reputational value, and maintains momentum—from first-day filings through emergence. Our role is to support the process—helping professionals stay focused on the case and leadership focused on the turnaround.
What We Do:
- Pre-filing preparation & contingency planning
- Bankruptcy announcements and stakeholder Q&A
- Internal & external stakeholder communications and alignment
- Creditor messaging & town halls
- Reputation stabilization
- Media and press engagement
Litigation Support
In high-stakes litigation, the courtroom isn’t the only place your case is being tried.
Today’s legal battles play out across headlines, social media, shareholder calls, and internal conversations—allowing narratives to form long before a verdict is reached. Pivot > helps clients control that narrative, ensuring it supports the legal strategy, protects reputational value, and influences outcomes beyond the courtroom.
From regulatory investigations and corporate disputes to class actions and sensitive negotiations, we partner with legal teams to translate complex legal arguments into clear, credible narratives that withstand scrutiny and reach the audiences that influence outcomes: investors, employees, regulators, customers, the media, the public, and beyond.
Whether the goal is to build pressure, manage scrutiny, or mitigate risk, we help legal teams go beyond the brief—applying audience intelligence, narrative discipline, and strategic counsel at every stage: before, during, and after litigation.
What We Do:
- Narrative development in lockstep with legal strategy
- Media engagement with legal guardrails
- Holding statements and Q&A prep
- Executive and spokesperson coaching
- Real-time media monitoring and response escalation
Reputation Management
Your reputation is your most valuable asset—protect it like one.
In a hyper-connected world, a single headline, leak, or misstep can reshape how you’re seen—by investors, employees, regulators, and the public—long before you’ve had a chance to respond.
Pivot > helps leaders protect what they’ve built and respond with clarity when it’s at risk. Whether you’re facing public scrutiny, managing a sensitive internal issue, or working to stay out of the headlines, we bring strategy, discretion, and control to every decision.
Our work goes beyond crisis response. We help you embed reputational awareness into how you lead—so the right calls are made before the pressure hits.
What We Do:
- Reputational risk assessment & scenario planning
- Strategic positioning & message stress-testing
- Crisis playbooks & escalation protocols
- Rapid response & recovery strategy
- Long-term brand and reputation rebuilding
Financial Communications
Numbers don’t speak for themselves—we make sure they’re understood.
When financial stakes are high, the message behind the numbers can sway markets, shape reputations, and define your next move. We help leadership teams communicate with clarity and purpose—so investors stay grounded, employees stay informed, and the business stays on course.
From capital raises and earnings surprises to restructurings, IPOs, and market resets, Pivot > works closely with clients to anticipate reactions, manage expectations, and guide messaging that instills confidence across every stakeholder group—translating complexity into communications that drive alignment and meaningful results.
What We Do:
- Corporate restructurings & Chapter 11 filings
- M&A, divestitures & spinouts
- Executive transitions & board-level conflict
- Internal investigations & litigation support
- Layoffs, furloughs & organizational cultural change
- Crisis response & media escalation
- Reputation repair & stakeholder confidence rebuilding
Media Relations & Public Relations
In high-stakes moments, media attention isn’t optional—but how you use it is.
Public scrutiny can shape perception before you’ve ever had a chance to say a word, whether you’re announcing a major deal, navigating a crisis, or responding to fast-moving headlines. We help you take control of the moment—treating media as a strategic lever—not a spotlight—to support business objectives, protect enterprise value, and guide stakeholder response.
Our approach blends real-time counsel with long-term positioning to ensure every message serves a purpose, every spokesperson is prepared, and every moment is used to your advantage.
What We Do:
- Pre-filing preparation & contingency planning
- Proactive and reactive media engagement
- Holding statements, Q&A, and escalation protocols
- Spokesperson preparation and discipline under pressure
- Executive visibility and positioning
- Real-time issue monitoring
When to Call Us
During Uncertainty or Disruption
When the path forward is unclear—internally or externally—we help you bring focus. Whether you're navigating change, managing through instability, or addressing internal tensions, we help keep employees, partners, and stakeholders informed, engaged, and aligned.
When Trust is at Risk
When relationships with investors, partners, or customers are on the line, we protect credibility through honest, effective messaging that restores confidence and supports business continuity.
In Crisis or High-Stakes Exposure
From legal exposure to reputational threats and media storms, we bring discipline and strategy to your response—helping you stay ahead of the story and in control of the outcome.
Around Major Transactions
We support leadership across the entire deal cycle. Whether it’s a merger, acquisition, divestiture, restructuring, or Chapter 11 filing—we help you shape the narrative, clarify the strategy, and build stakeholder buy-in at every stage.
Meet our Strategic Communications Team Lead
Liz Gonzalez
Director
Liz helps clients navigate critical communication moments during times of immense change and scrutiny. Her extensive experience spans corporate and executive communications, public relations, reputation management, risk assessment, and rapid crisis responses.